Experienced – Transparent – Practical

Our mission is to help companies succeed in meeting strategic goals in IT. It’s hard to do, we know, we’ve been involved in hundreds of change projects around the world.  We help customers gain a practical understanding of IT’s current state and design, implement and maintain IT programs that produce results.  We do this by immersing our team in the culture of your IT department to figure out how to be successful with those doing the work. Our methodology has two core components:

IT Business Management Audit

RAPA is focused on the core IT practices that pose the greatest risk to financial health and reputation. Our proprietary audit technology (RAPA Insight) validates if key control data is present and the quality of that data.

IT Program Design, Development and Implementation

Our approach to program management is not theoretical. We align strategic objectives (top down) with operational capability and capacity (bottom up). Current state is proven through the audit process before program management begins.

Business Value

  • Ensure strategic alignment and value creation in IT
  • Identify and address risk quickly
  • Proactively identify gaps in process and governance
  • Understand what IT projects are needed versus wanted
  • Evaluate cost pressures / make informed investment choices
  • Improve design, integration and resourcing
  • Get ahead of external auditors
  • Continuously improve

Every RAPA engagement is delivered by a team of professionals with global experience: Canada, United States, United Kingdom, Australia, Germany, France, India and Nigeria.  Your team has addressed the unique business requirements in the energy, healthcare, education, financial services, government, retail, property management, real estate, telecommunications, entertainment, food services and consulting services industries.

We have lived in the trenches and led global teams. Our hands-on team-based approach that address business, technical and best practice requirements; will help you reach your goals.


RAPA’s leadership team brings 75 years of IT business and technical experience; ITIL, COBIT, ISO, MCTS, CSAM and Business Analysis certifications.  Deep expertise in IT Service Management (ITSM), Service Asset and Configuration Management (SACM), IT Asset Management (ITAM), Software Asset Management (SAM), IT contract management, IT cost management, program management, solution design, product development, strategic planning, project management, collaboration, facilitation, audit, training, mentoring and coaching.

Contact us today.