We take protecting your information seriously.

RAPA and Customer Information Storage

Citrix Sharefile

RAPA stores all of internal and customer information on Citrix Sharefile servers and uses Citrix Sharefile to transfer information of a sensitive or secure nature. Citrix protects data with best-in-class security and reliability.

SSAE 16 audited data centers. AES 256-bit encryption. SSL/TLS protocols. Multiple data storage locations around the globe. 99.9 percent uptime. Disaster recovery centers in the United States and Europe. Control over individual files or folders. Download alerts. Detailed activity reports. Remote wipe for lost devices. And more. Citrix takes security seriously.

Additional details on Citrix Sharefile security can be found here:

https://www.sharefile.com/resources/meet-the-product/citrix-sharefile-security-and-compliance

RAPA Insight

SherWebRAPA Insight relies on the latest cloud technologies and resides in a hosted IaaS–Infrastructure as a service and DBaaS- Database as a service environment. RAPA relies on cloud services that align our client’s data security requirements (www.SherWeb.com, www.Rackspace.com, etc.).

For Canadian customers, RAPA hosts single tenant databases with Sherweb; unless customers have a preferred Cloud provider. Security standards with Sherweb:

“From your equipment to our datacenter and back, your data is encrypted using 256-bit AES encryption and transferred via a proprietary protocol specifically designed for online backup. Your data is safely stored in our state-of-the-art datacenter, maintained by Microsoft-certified engineers and compliant with the strictest SOC 2 Type II and Tier 3 + regulations. Technology and vendor certifications guarantee your provider is following the best practices in building cloud services. Providers with SOC2 Type II or ISO 27001 like SherWeb can be trusted, and as a Microsoft Certified Partner, we will provide you with the best security and support for SQL Server.”

    • Enterprise-grade infrastructure and security
    • All hardware sits safely in our state of the art datacenters
    • All data is backed up every night on a dedicated backup system