IT Analytics Service – Can you see the big IT picture?
As Gartner points out in its Business Analytics Framework, no single vendor can optimally provide all aspects of Analytics (technologies, applications and services). As a vendor focused on IT analytics services, we agree.
RAPA Insight IT Analytics Managed Service is supported by experienced consultants who help you work towards business goals across 20 Functions in IT. Consultant support is included in RAPA Insight subscriptions and also available on a stand alone project basis.
All consulting engagements have targets that are based on your capacity and capability to succeed. This requires an understanding of the grey areas that connect silos across strategy, people, process and technology. We help you understand current state of capabilities across IT (as measured by evidence in your data) so that improving business benefit is central to how you move forward.
RAPA views projects through a business value lens to ensure customers progress towards collaboration, cost savings, risk mitigation and improved customer satisfaction. Our approach is based on the a blend of best practice from ITIL, COBIT and ISO 20000 to ensure IT delivers value to the business.
Contact RAPA to speak with a member of the team.