Meet Joe Rapa. The amount of money Joe’s organization will spend in the next 18 months supporting his IT needs is no joke. The soft costs of IT are significant. Watch this 6 minute video and see if you can spot opportunities to save IT dollars that can be invested elsewhere in the business.
It’s time to view your CMDB as a resource that funds innovation by extracting business value out of managed data. If you’ve invested in ITAM tools; are you producing the measurable financial returns your organization is expecting to see?