Know what your IT organization is capable of if you want to produce results
RAPA is focused on helping IT gain a practical understanding of IT’s current state to design, implement and maintain IT programs that produce results. To do this takes a lot of real world experience, in many different scenarios. Our methodology is a proven combination of best practice from ITIL, COBIT, ISO 20000, structured deliverable based programs, proprietary analytics technology and the experience of delivering hundreds of IT projects around the world.
Every RAPA engagement is delivered by a team of professionals that have been involved in hundreds of enterprise IT projects. Their experience is global: Canada, United States, United Kingdom, Australia, Germany, France, India and Nigeria. They have addressed the unique business requirements in the energy, healthcare, education, financial services, government, retail, property management, real estate, telecommunications, entertainment, food services and consulting services industries.
We look at IT holistically. Current state analysis includes people, governance, technology and culture to understand how well interdependent groups are working together towards strategic objectives. We do this by immersing our team in the culture of your IT department to figure out how to be successful with those doing the work.
This section of our website summarizes our areas of expertise in IT Business Management Audits and Outsourced IT Program Management.