RAPA resources are practical and intended to help increase your knowledge and confidence as you work towards building the IT big picture.
They support your organization’s progress in the areas of IT service management, IT business management, software asset management, IT asset management, IT cost management and solution design. Our goal is to help you succeed in collaborating across IT, controlling costs, mitigating risks and improving customer happiness.
The RAPA Insight IT Analytics Managed Service contains an extensive knowledge base of actionable strategies and supporting best practice. Something you should consider in your continuous service improvement plans.
We hope that you enjoy exploring our ITIL, COBIT and ISO aligned best practice based resources.