This 30 page process bundle covers the 5 fundamental ITAM processes every ITAM practice will need to master to be effective. The processes are: Receive, Deploy, Manage, Retire and Dispose. Each process contains commentary to increase knowledge, Visio swim lanes and process step definitions.
Since there are already great articles, blog posts and downloads out there that discusses what each ITAM process should include and how to document them, this bundle concentrates on the challenges faced completing the activities that make up each process. There are other processes that will be important as your ITAM practice matures, but delay everything until you master these, they support all other processes. (see partial excerpt of Receive Process below)